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Austin Orton

Austin Orton
Repair Technicians
Reviews: 12
Average: 4.67 stars
Austin Orton has received 12 reviews, averaging 4.67 Stars:
1 2 3 4 5

Austin Orton's Bio:

Review:

Austin Orton went above and beyond the call of duty, providing exceptional customer service. Austin took the time to do a thorough check of the door, and explained what all was going on. Not at one time did he try to up sell me on things that may possibly break in the future. He just fixed what needed to be fixed and said that everything else on the door was still in great shape. Communication and Complete honesty is what running a great business is all about. I highly recommend Precision.

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Service Provided:
Garage Door Repair

Review:

Austin came and helped with our garage door opener which was quite old. He replaced it with a nice new system that has better features and will last a long time. The services provided with the phone contact representative and the technician were polite and professional. Austin did a great job with linking our cars and a new key pad too. I will definitely recommend Precision Garage Door to my friends.

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Service Provided:
Garage Door Opener Install

Review:

This place was recommended by my handyman. Wow. Austin came to fix the garage door the very next day after I called. Showed up on time checked the faulty unit, and offered three options for repair/replacement with different prices and warranties and explained them all. Easy. I picked the mid priced solution, and he worked away. An unexpected problem occurred and a previously working part stopped working too. Austin called this in and that part was replaced free of charge. I really hate dealing with service people generally, but these guys offer fabulous service, and are accountable and polite. Will never go anywhere else for garage door issues. Happy Customer!!! Julie

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

The servicemen are always so polite and knowledgeable. They're prompt, efficient no matter what the problem is. Our technician was Austin and he was AMAZING!

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Service Provided:
Garage Door Opener Repair

Review:

I have a power failure yesterday 05-30-2022, didn't notice that my garage door wasn't working until today when I was going for a doctor's appointment. I call Precision for a service call, and within two hours I have a technician (Austin) at my house. very satisfied with the service. Keep your excellence. Thank you Ruth

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Service Provided:
Garage Door Opener Repair

Review:

Technician was very curteous and explained the problem well. The one thing I have to say is the price structure way extremely high. For 2 small parts.

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Service Provided:
Garage Door Repair

Product:
Opener

Review:

The technician was friendly, knowledgeable, very competent, clean, and quick.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I choose provision, because of the quick service. I called and they were here within an hour and a 1/2 to fix my door. The technician was very courteous, gave me 3 different prices so I can choose what's best meets my needs at this time.. He fixed the door within an hour.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

Charged $1000 for 2 springs wires and 10 pulleys and 2 safety wires. 2 Springs and wires are $47 @ home depot.

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A Response from: Jim Rapp

Thank you for taking the time to speak with us. We appreciated the opportunity to make this better for you. If you need anything else, please feel free to reach out to us.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Austin was terrific! He arrived on time, was polite, and very knowledgeable. He explained everything and allowed time for me to ask questions. He kept me updated as things progressed, and showed me garage door maintenance to keep things running smoothly. He used proper COVID precautions while he installed the new opener, and replaced the old door spring and rollers.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

My door was fixed the same day that I called! Austin was so polite and professional. Thanks again for a great job!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

tech did a great job.

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Service Provided:
Broken Garage Door Spring Repair

St Petersburg Area

(727) 498-1974

(727) 498-1974
Seminole Area

(727) 369-6832

(727) 369-6832
Pinellas Park Area

(727) 346-8708

(727) 346-8708
Precision Overhead Garage Door
Office: (727) 898-1000
3942 Tyrone Blvd N
Suite B

St Petersburg, FL 33709

License

License #
CRC-1329612