The garage door wouldn't close. I couldn't find a reason, neither could the lawn man. I called for service and was told no one could come before the next morning. Tanner said all the emergency appointments were taken. It was about 5:30. He said he would page someone to let them know. I was worried because the door wouldn't close and there have been a lot of thefts in the neighborhood lately. Burglaries, cat theft, even physical attacks. So I wasn't comfortable waiting..but I had to. I'm disabled and live on my own. I hardly slept last night because I was so worried. This morning I received a call amd not one but 2 people showed up. Apologized and fixed it. It was a very simple fix. And the men were proffessional. I could have fixed it myself I'd noticed the problem. So I like my garage door amd the company. But one of the selling points was the 24 hour service. And that didn't happen. Other wise I'm happy.

- Erica Fulton

I have used your service for years but I am increasingly frustrated. I called and asked the cost would be $90, the bill I was originally presented was $189.00. Then there was a $20 charge for fleet fee (undisclosed)when I called for a price In addition I have never had a service call where there was an attempt to upsell me for something else.

- Robert Sanborn

Service was completed on time and in a courteous manner. Pricey! Not as quoted over the telephone. Hidden charges!

- Gerald Ademy

Technicians were top notch, friendly , and knowledgeable. My problem lies in the cost of the parts. Price appears to be double the going rate for like service according to local price guides.

- Bob Geyer

Tech was pleasant and fast but price for what I got seemed extremely high. 2 end bearing plates (ie $120 of galvanized brackets) a ranged ball bearing, a galvanized shaft and new torsion spring for $480. There was also a $10 fuel surcharge???? Install took about an hour. Wow.

- Mike Gibbons

Bryan did a great job.

- Michael Knight

No light bulb included with my new motor.

- Franks Giavina

My technician was a few minutes late.

- Autumn Valentine

My technician was late.

- Karla Simon

My technician arrived late.

- Allison Hastings

My tech was late.

- Larry Kolle

John was great, but would have liked my door installed the same day.

- Catherine Reed

Ben Gelbach

- Ben Misner

Getting a new door, did not know i needed a permit!

- William Braccio

My door was not able to be installed the same day.

- Gabby Earl

Liked the prompt time of service, and work.

- David Craft

Technician was on time and friendly, door is working fine, next time I will check around though on pricing, because I don't know what repairs like this should usually cost.

- Jane B

The technicians arrived on time and everything was great, but my neighbor had the same type of work done and were not charged the same as me so I was a little off put by that, otherwise everything was great - working good

- Yasmin E

seems good enough so far

- hank ingrahm

At first it was good, but then my eyes weren't lined up right. I had to call them back out to get that fixed.

- Randall O

Good service. Very nice kid.

- Gioacchino C

Had two springs put in, but one was broken. Other than that it was fine.

- Tim H

satistfied. nice tech

- Tamara O

Door works fine

- Grover R

Appt ran later than I could afford it to, but I guess I needed extra work done.

- Trudie T