Review:

Mike Fanning came out to assess a broken belt and keypad for us. He was incredibly knowledgeable and extremely polite. After checking out our garage door, he offered us multiple options and gave us an honest opinion of what he thought was best in our situation. He was quick and efficient in replacing our opener, and then he took the time to walk through the new system with me before leaving. Highly recommend Mike for service and Precision for garage door needs.

Review:

The technician was incredibly rude and condescending. He quoted me over $200 to repair a belt to which I said that's a little steep since the unit didn't even cost that much. On multiple occasions he slowly explained to me "well, you know I'm installing it too,right." Since I called to schedule a replacement of a worn belt I'm confident I knew that.

Thank you for taking the time to speak with us about your recent experience. As we discussed, the way our technician acted is not acceptable and out of the ordinary. Thank you for allowing us to try to make this right for you. If you have any questions or concerns, please feel free to reach out to us.

Review:

Luke Rose was our technician. He was on time, polite, and a great trouble shooter. We purchased a hurricane impact door and we're having trouble with the opener. Luke figured out the problem and fixed it efficiently. Thanks Luke , Preston and Kaileen Legard

Review:

Wrong size door sent to be installed. Was installed anyway while we wait for correct size. Far to heavy for me to lift manually. About 8 steel reinforcements on inside of garage is what’s causing this. To heavy for door opener to even work. I am not paying any balance due until this is all fixed. Also, there is supposed to be a keypad included. It wasn’t. I

Review:

One man install. Very helpful with showing how to use whole system. He even patched a corner when he installed the trim. Looks great.

Review:

Robert Trotter did a good job at a reasonable price.

Review:

On time and knowledgable techs were great easy fix but could have fooled me. Like the honest service thank you

Review:

Arrived when scheduled and repaired my garage door for a fair price.

Review:

Noah was excellent in assessing what was needed to repair my garage door and now it's like new, seriously. I'll only use Noah at Precision. Thank you Carolyn Harmon

Review:

Very happy with the service. The garage door looks great!

Review:

First time customer who received same day service. My first experience resulted in a life time customer. I dont anticipate frequent garage door issues but I'll never call anyone else and I will refer anyone who asks. Thanks to Precision for a fast, cautious and professional fix. Very much appreciated!

Review:

I have used Precision for the past 15 years and the service I received has always been professional and affordable.

Review:

The quality of service was excellent. The technician was outstanding. I was totally satisfied. Five (5) Star service.

Review:

Very informative service reps and professional Installation . No pressure just provided the choices for my circumstance and then when chosen very professional with both the installation as well as the review afterward That provided me with the information to use Properly. Highly recommend the company !!! Dave Q

Review:

Very dissatisfied!! Very poor communication and handling from "call center" when appointment was set which resulted in wasting both my time and technician time. Get a better plan if you can't answer your own phones!

Review:

Justin replaced the motor for my garage door. He was very professional and helpful to me.

Review:

Very pleasant technician. Polite and did his job well. He was not pushy and gave us three options for the repair. No problem using him again if needed. Highly recommend your company.

Review:

Jason was very polite and did a great job. I will highly recommend Precision.

Review:

Fast, courteous and professional.

Review:

Amazing job from Julie to installation. Thank you!

Review:

Mike Fanning was terrific! Knowledgeable, personable and quick to address our needs. He also fully inspected our old door to ensure it was functioning properly and lubricated it as well. We really enjoyed his visit, felt like a neighbor dropped by more that a technician!

Review:

We’ve called on Percision Overhead Garage Door Service for several years to provide and service our storm reinforces garage door with superb results. Most recently, we called on them to repair a broken attachment within their 30 day post maintenance warranty period on a Saturday AM. Within an hour, we had Technician Mike repairing the malfunction in short order at not additional cost to our great satisfaction, all with the best interpersonal transactions. Thank you, all, and well done! We’ll be back down the road to be sure!

Review:

My name is Kathy maschino and I'm answering for my mom we're very pleased with the service we received from Matt Hink. We've had to have the motor Replaced and was satisfied with that too. It's nice to know that someone comes out right away.

Review:

Great company... Very respectable and went above and behind to assure good service from the sales rep to the office staff making appointments and follow up calls to the installer...Certainly recommend this company... Thank you in advance for your service....

Review:

My wife called to get an estimate on a garage door repair so we could use the coupon. The technician cane out and said that he was there for a service call and there would be a minimum charge of $80. Nice enough guy but Not what we asked for. Since he was there and we were on the hook for the minimum, we he offered a written review of the garage door. We also requested another opener, which he programmed for us. I believe the charge was around $140 and while he waived the service call charge, he did not discount for the coupon.

Thank you for taking the time to speak with us today regarding your feedback. We're glad we were able to rectify this for you. If you have any further questions or concerns, please give us a call.

Review:

Rainy day and the installer was on time and did a great job. You dont realize how bad the old door was until you get the new one thank you

Review:

Great job!

Review:

Jason Daring arrived on time and was a pleasure to work with. He explained what was wrong with the opener and gave us options as far as repair. He explained everything he did and answered all of our questions. He was pleasant and knowledgeable and is a good representative for Precision.

Review:

From the very first call I made to your company I was impresses by your staff. Everyone I talked to was friendly and helpful. Brittney arrived at my home promptly on time to help me make the best selection for my garage door. My door installer Adam also was right on time, professional and prompt. The staff all seemed happy with their jobs which means to me that the head of this company cares about them and treats them well. I would recommend your company to anyone I know who’s looking for a garage door. The word SERVICE is in the name of this company and that is what I received. Thank you all.

Review:

Serviceman, Adam, was professional in every way. He went above and beyound in solving the problem with my gagare door. Because of the excellant servive provided, I will tell everyone to call your company for their garage door needs.