Review:

As a Global HealthCare Leader, Philanthropist, Author, and Businessman, I am taking this time to write this review due in great part to the extraordinary service provided from your associate, Matt. First, I was referred to Precision by a business associate and admittedly speaking, I was not expecting much from the first appointment since it was simply an occasion to have an analysis of the garage doors of a home i recently purchased in St Petersburg. From the first moment I met Matt it was obvious to me that he did not see his role as a salesman and more as a consultant willing to identify solutions to problems. As a CEO of Public and Private Companies and as an author of one book on leadership and a second book due to be published in September, I am keenly aware of the attributes that separate the extraordinary performers from the average contributors. Matt possess all of the qualities that define a compassionate, committed, collaborative and creative leader. He instantly put me at ease with his in depth knowledge of alternative problem solving and i never felt like he was trying to push forward a business transaction and rather he truly took a vested interest in helping me reach a solution to the concerns I had with the two garage doors. I was not expecting to spend $6,000 in one occasion of meet and also shocked at the offer made to do the job on the same day of the assessment. Matt spent nearly 6 hours at my home never lodging one iota of dissatisfaction that the job continued into late evening. All in all, this experience as by far one of the best business interactions in my nearly 4 decades of owning a home and would recommend Precision and Matt without reservation due in great part to their unmatched customer service. WELL DONE!

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As always, prompt & professional. Thanks again for a great job!

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Prompt and painless. Informative options and great execution. (Started with dicky remotes and ended up with overdue bearing upgrades and a new spring!) Great experience end-to-end.

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The young man that came out was very polite, professional and knew what he was doing. Thank you

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Have seen your ads on tv. Was thankful that you were available on the weekend at no extra charge. Also had just received your coupon in ValPak at exactly the right time! Wayne was very knowledgeable and able to completely redo what was needed. Excellent job!!

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Found your site online and could come out on Saturday. Adam did a great job and very fast. Thanks

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Daron Earle was very professional and knowledgeable. Precision has great customer service. There are no hidden fees and on schedule. I will use them again!

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Having used this company in the past, I knew just who to call when I purchased a new home and wanted to have my system checked out...especially since there was an ominous sound in the motor. Jason arrived, diagnosed the issues, pointed out the problems and gave me a couple of options. Two hours later and after much effort on his part, the garage door works like it was brand new. Another excellent service call from an excellent company.

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We chose Precision Overhead Garage Door due to the wonderful service and satisfaction of a previous purchase. Melanie, was excellent in providing the information requested for our quote. Follow-up was quick and scheduling was no issue. She was very friendly, helpful and a joy to work with. For this project we purchased a garage door, garage door opener and outside keypad. Sherman was our installer and was very outgoing, polite, and well spoken while keeping the work area clean and tidy. He really took the time to make sure the install was done with excellence. The final product looks great and the opener is so quiet. Well worth the investment. In this day and time when it is difficult to find those who go the extra mile while performing their job this seemed very natural for Sherman. He took the time to answer our questions and instruct us on the operation of the new equipment. Thank you for providing such a wonderful experience and an excellent product. Again, both Melanie and Sherman provided over the top service and assistance.

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Excellent service, very professional, and done very quickly.

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Travis explained everything and very respectful and neat. Would recommend him and your company to anyone. Thank you for your promt service.

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Always top notch

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We had a broken garage door, and Precision came out within a day. They were courteous, had clear communication, and did a wonderful job. We will be using them for the purchase of a new garage door soon! Thank you to Craig, our service tech. He was fantastic!

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You did work for me in the past and it was great. Today was also outstanding. My garage door works much more smoothly and the bottom gasket fits perfectly - no more rain into the garage! Brian was knowledgeable, professional and friendly. I will be happy to call you again should I need you.

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Couldn't be happier. In a time when companies too often pay only passing attention to quality of service and presss their people to get in and out n a hurry, our technician Seth was prompt, courteous, thorough, and someone who held your eye when having a conversation with you. We could not have been more impressed.

Review:

The service Tech Christian Walker was excellent. He outlined in detail the various items that were worn out on our door. He offered several options we could choose from at various price breaks. No High Pressuer at all. Christian was neat and very professional about his work. The area was left clean . I would gladly reccommend your company to any one needing service repair of their garage door.

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The service was great. John T and Seth were the techs. They were both very professional and pleasant. I discussed my repair needs and my upgrade needs with John. John was exceptionally informative and helpful to me with making my decisions . I will definitely use Precision again if the need arises. Deb Novack

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The young man Jesse Burns was very professional and courteous. He kept me informed and made sure I was satisfied with the work he did. If I need service on my garage door in the future I would definitely ask for Jesse and I will recommend Precision to my friends and family

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Reliable company. The technician Jeremy is very friendly. They came on time especially when we needed service ASAP.

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Matt was on time and had already had an answer to what our problem was before he arrived. Once he arrived the problem was fixed in a minute. Great job Precision and Matt!

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I was satisfied with everything, but your pricing scheme. I understand you’re running a business for a profit. However, I don’t think your add ons such as shop supplies and “fleet” charge are good business and will probably over time cost you customers.

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Excellent same day service. Technician was a pleasure to deal with and explained and showed me everything he was doing.

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I chose Precision due to word of mouth from neighbors. I had your tech come out last June to fix my double garage door fixed where the spring had sprung. I recently became widowed and Chris was so helpful and took care of everything for me . I trusted his opinions that helped me and saved me money. My third car garage door just sprung so I called and asked for Chris Pinnegar to come to fix it today. Once again, he was so helpful and took the time to explain everything to me about the mechanics of it all. Once again, I was stress free knowing he was taking care of it. Your company has a great reputation of being fair and honest and you did not fail. Thank you. Joyce Hall.

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Friendly and informative service. We purchased a wireless garage door system with a camera that has so many amazing features. Very exciting to have the latest technology. I also hear your ads on Joy FM all the time and I love that you are a christian organization supporting my radio station. Thank you!!

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Technician was on time, friendly and replaced the broken spring very quick. Replaced rollers, bearings plates and adjusted the arm on door, operation is quieter than before.

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Replaced broken main spring and all bearings and rollers. Only did repairs required, did them quickly and efficiently. Came when scheduled! Not cheap but would use them again.

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My husband had a new garage door installed from your company a little over two years ago and I am so glad he did. He unfortunately passed six months ago and I now find myself taking care of home repairs. When I had issues with the door opening and closing I called to schedule an appointment, Travis was here the next morning, Sunday. I can’t say enough about his concern with my situation and resolving it in a timely manner. When I asked for the bill he told me that it was under warranty and there was no charge. You cannot imagine my surprise and delight that your company actually stands behind their product!

Review:

Austin was terrific! He arrived on time, was polite, and very knowledgeable. He explained everything and allowed time for me to ask questions. He kept me updated as things progressed, and showed me garage door maintenance to keep things running smoothly. He used proper COVID precautions while he installed the new opener, and replaced the old door spring and rollers.

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My door was fixed the same day that I called! Austin was so polite and professional. Thanks again for a great job!

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James was very good and knowledgeable, fixed the door in good time!