Had a hiccup in the project and Jason the project manager came out and gave the best customer service experience I have had with a contractor. Made it right and ways really fair about things. Customer for life was made.
- Tim Davidson
A Response from: Carlos Morales
It is great to hear your project was handled so thoughtfully, Tim. Thank you for sharing your experience and for giving us the opportunity to resolve things to your satisfaction. We appreciate your trust in Precision Garage Door Service of Clearwater (St. Petersburg) and are grateful to have earned your loyalty!
Service Provided:
Garage door consultation,Customer support,General repairs & installation,Garage door design
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At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:
We did not get off to a good start with our "door designer", but the sales manager, Mike, took control and we are very happy with his services. He answered all of our questions, came to our residence to meet with us, showed us door samples and gave us a discount for our troubles that was unexpected but much appreciated. The new door has not been installed yet, but we do not anticipate any issues.
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Had a hiccup in the project and Jason the project manager came out and gave the best customer service experience I have had with a contractor. Made it right and ways really fair about things. Customer for life was made.
- Tim Davidson