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Keith Allen

Keith Allen
Repair Technicians
Reviews: 51
Average: 4.59 stars
Keith Allen has received 51 reviews, averaging 4.59 Stars:
1 2 3 4 5

Keith Allen's Bio:

Review:

Very professional although a little expensive.

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Keith Allen Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Repair Technicians: Keith Allen
Review:

I had used your service before and was satisfied with the out come. Kieth was very professional and courteous. The one problem I have is he damaged the ceiling in the garage and didn't tell me. I found it after he had left. Do you repair damages? Other then that he did a wonderful job and if I would need any repairs again I would give you a call.

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Keith Allen Service Provided:
Garage Door Repair

Repair Technicians: Keith Allen
Review:

On Tuesday Jan. 11th the tension spring broke on our garage door. I called Precision to find out about fixing the door. I spoke to a woman to schedule an appointment. I gave her all the specs. on our spring including model number and asked if they had it in stock. She told me she spoke to a manager and said to me there would not be a problem that they had it. I also was concerned about a technician coming into our house with all this covid spiking. I asked to have him wear a mask. Again, she said not a problem, that he will wear a mask and use hand sanitizer and keep six feet from us. The next day the technician arrived without a mask. My husband asked if he had a mask and he said I think I might have one in the truck. We then offered him one and asked him to wear it. We both were wearing mask. I asked him to wear the mask and he seemed very put out to wear it, not courteous about it. He then went to look at the garage door and said he could not fix it as there was not any new parts for it, which was the complete opposite of what I was told on the phone. He stated he could replace with a new spring assembly for $1000.00 and $100.00 for an upgrade to 7-year warrantee. We had no choice but to go ahead and get the door fixed. So now our bill went from $400.00 to $1100.00. If I had known they could not fix it after the manager said no problem, I would have called another company. As far as we are concerned Precision does not have any integrity and we would not recommend to any of our friends or neighbors. Unfortunately, we paid for a warranty and if we have a problem, we will have to deal with you again. Judith Kline

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A Response from: Jim Rapp

Thank you for taking the time to speak with me today regarding your experience. We are thankful you gave us the opportunity to make this right. Please do not hesitate to contact me for any other concerns you may have :)

Keith Allen Service Provided:
Garage Door Repair

Product:
Springs

Repair Technicians: Keith Allen
Review:

I cannot think of a better group of people to deal with. I'm sure they have weekly meetings about how to make mad customers smile. LOL They're prompt, professional, and pleasant. What more can one ask for?

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Keith Allen Service Provided:
Garage Door Repair

Repair Technicians: Keith Allen
Review:

Precision door has been great to work with. They are professional and always on time. Our technician Keith was great. He explained everything and was in and out promptly.

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Keith Allen Service Provided:
Garage Door Opener Repair

Repair Technicians: Keith Allen
Review:

rep was excellent

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Keith Allen Service Provided:
Garage Door Repair

Repair Technicians: Keith Allen
Review:

This is the second time I have used them and again couldn’t be more pleased with the results. The service man was the same one as before and he is really good to deal with. He listens to what you have to say and gives answers to your questions. He is okay with watching him do the work. The whole experience is great.

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Keith Allen Service Provided:
Garage Door Opener Install

Repair Technicians: Keith Allen
Review:

My husband has always handled things going wrong with our home. He recently passed away and my garage door stopped working correctly. We had used Precision Door before and were very happy. I called in the morning and someone was here by 3:00 pm. The technician was very helpful and pleasant. I will always recommend Precision Door to anyone who needs a repair or a new door.

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Keith Allen Service Provided:
Garage Door Opener Repair

Repair Technicians: Keith Allen
Review:

Excellent same day service. Technician was a pleasure to deal with and explained and showed me everything he was doing.

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Keith Allen Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Repair Technicians: Keith Allen
Review:

Keith did an excellent job of explaining the issue and offering multiple solution options. Great service!

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Keith Allen Service Provided:
Garage Door Repair

Repair Technicians: Keith Allen
Review:

Precision has been our choice since we've owned our home. Lift Master Sensors had to be replaced. Anytime we've experience problems with our garage door we never had to wait, Precision always comes at a reasonable time never having us wait all day for services to be render. The technicians are very well experience and courteous. The Technician completed an evaluation on our garage door and provided us with recommendations to keep our garage door operable. Thank you Precision.

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Keith Allen Service Provided:
Garage Door Repair

Repair Technicians: Keith Allen
Review:

Thank you Precision! Springs were replaced under warranty. Keith was great and I have no worries. Priceless.

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Keith Allen Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Repair Technicians: Keith Allen
Review:

Great service,highly recommend them

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Keith Allen Service Provided:
Broken Garage Door Spring Repair

Repair Technicians: Keith Allen
Review:

We had a power outage that caused a malfunction of the system. I called at noontime and despite the late hour, a tech was able to come by within four hours. As a repeat customer, I would not call anyone else. My problem was fixed directly. The tech knew what he was doing and fixed the problem on the first try.

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Keith Allen Service Provided:
Garage Door Opener Repair

Repair Technicians: Keith Allen
Review:

The repair man was on time, the cost of the repairs was higher than I thought they would be, however, the repairs were done quickly and with much satisfaction. The repair man was very nice to deal with.

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Keith Allen Service Provided:
Garage Door Repair

Repair Technicians: Keith Allen
Review:

Very professional, timely, knowledgeable, and helpful. Great Job!

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Keith Allen Service Provided:
Garage Door Repair

Product:
Springs

Repair Technicians: Keith Allen
Review:

When the tech arrived, everything was working for some reason. Since there was still a service call charge, he took the time to look at a few potential issues and advised me what courses of action I may consider taking to minimize future issues. He also showed me how to ensure my safety eyes were aligned and working properly. All of this was not required nor expected.

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Keith Allen Service Provided:
Garage Door Repair

Repair Technicians: Keith Allen
Review:

Keith represents your company very well. Professional and polite. Thanks.

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Keith Allen Service Provided:
Garage Door Repair

Repair Technicians: Keith Allen
Review:

They cane the day I called. The technician Keith did a great job assessing the status of my garage door, motor, springs, etc. He provided and explained my various options. The repair/installation was quick and efficient. I would recommend Precision.

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Keith Allen Service Provided:
Garage Door Repair

Product:
Springs

Repair Technicians: Keith Allen
Review:

Great repair done. Price was reasonable.

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Keith Allen Service Provided:
Garage Door Opener Repair

Repair Technicians: Keith Allen
Review:

Cons: There is no pricing on the website. When you call in the ladies know very little about the garage door openers and again will give no pricing. Pros: Called and came early on the day scheduled. No high pressure sales at all from my tech Kevin A. Kevin was very good explaining my options from repairing my older unit and replacement units that meet my needs. He had everything on the truck to complete my install there on the spot in a very timely manor. Prices were very fair for the quality and warranty they offer. I would highly recommend Precision to anybody and ask for Kevin A as your tech.

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Keith Allen Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Repair Technicians: Keith Allen
Review:

Was walking my dog and saw the Precision Truck coming down the street and waved at him and pointed to the house. He pulled up and waited till I finished the walk. He had called that he was coming but I was out with dog so didn't get the call. :-) He said that he was going to inspect the door and its operation before discussing repair. He did a thorough inspection and went over every part of the system and repair costs. When he finished, I said ok let's get started. He said it would take about two hours. It did take two hours to get everything fixed and swept out the garage too. Went over the repairs and showed me how well the door worked now. Signed the bill and told him if any problems in future -want him to take care of them.

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Keith Allen Service Provided:
Garage Door Repair

Product:
Rollers

Repair Technicians: Keith Allen
Review:

Very professional proficient and fast, great technician. I feel as though I could advertise for your firm. Many yrs ago I had privilege to work for and meet Bill Marriot. He took time to visit his hotel in Maui Hi. And spoke these words to his employees". It's only because of you folks( employees) that we have the highest ratings in hotel business, thank you all and please no matter what capacity you work- always take the time to act on my behalf when it comes to customer service". Rest assured that the technician that serviced me , represented your firm 100%

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Keith Allen Service Provided:
Garage Door Repair

Repair Technicians: Keith Allen
Review:

Keith gave five star service all around. On time, friendly, knowledgeable. Keith connected my car home link service to the garage opener unit and also linked a new hand held unit. Cleaned up after he was finished working. Cannot say enough about his work or more importantly his friendliness. Because of Keith service I would recommend Precision Garage service to any one that needs repairs or replacement. Great job! Keith

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Keith Allen Service Provided:
Garage Door Repair

Product:
Springs

Repair Technicians: Keith Allen
Review:

Today my 2 Car garage door torsion cable system broke. I called for Precision for help. Within 1 hour a repair tech drove up. Keith accessed the problem and soon had it fixed. Precision service is the best! Thank you!

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Keith Allen Service Provided:
Garage Door Repair

Repair Technicians: Keith Allen
Review:

Every time we have your company techange come out they are Kind courteous and professional. Not to mention how talented they are. There’s no hidden agenda. They tell you what it’s going to cost and they fix it. They’re honest. I just can’t say enough good things. Kevin came out today and save me. Thank you so much again.

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Keith Allen Service Provided:
Garage Door Repair

Repair Technicians: Keith Allen
Review:

My garage door would only open part of the way and then it would start making an awful grinding sound. I called Precision Overhead Garage door and a young man named Keith Allen came over and he very quickly diagnosed the problem and got it fixed. I was very impressed with the service.

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Keith Allen Service Provided:
Garage Door Repair

Product:
Springs

Repair Technicians: Keith Allen
Review:

Nice and quick work !!! Got my garage back to work less than an hour, thanks

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Keith Allen Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Repair Technicians: Keith Allen
Review:

This repair was for the bracket that holds the springs to the leader/header board. This is the second time I have had Precision out to my house. Each time they have taken care of my problem quickly and efficiently. They point out things to watch for in the future, but no high pressure sales to do it right away. So they fix the actual problem, and don't try to manufacture work that is not needed. The price has always been less than I expected. Both techs have been very polite, friendly, professional, and offer helpful, informative information about my door and opener.

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Keith Allen Service Provided:
Broken Garage Door Spring Repair

Repair Technicians: Keith Allen
Review:

My technician was really nice!

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Keith Allen Service Provided:
Garage Door Repair

Repair Technicians: Keith Allen
Next Page
St Petersburg Area

(727) 498-1974

(727) 498-1974
Seminole Area

(727) 369-6832

(727) 369-6832
Pinellas Park Area

(727) 346-8708

(727) 346-8708
Precision Overhead Garage Door
Office: (727) 898-1000
3942 Tyrone Blvd N
Suite B

St Petersburg, FL 33709

License

License #
CRC-1329612