I’m a return customer of Precision Garage in St. Petersburg, FL. The 12 year old spring broke and needed replacement. This happened at 6pm and I called Precision. An appointment was set for the following morning. The expert technician Keith called before scheduled window that he was on his way. Keith is personable and a true professional. He evaluated the job and told me of some other failing parts that should be changed. These parts were over 25 years old and had over 70,000 open-close cycles by my estimation. Keith performed the job in a timely manner with care and neatness. The garage door opens and closes like new. All is good.

- Michael Carlson

I was very pleased with the service rep. He was on time and very know

- Katrina Wilson

This is the second time that I have used precision. My experience from making the service appointment to the finished product has been excellent. The technician, Keith, came on time and explained in detail the choices I had for repairs/replacement. He was very diligent in his work and is a credit t o the company. I recommend Precision without hesitation. Sam

- Sam Dickman

quick work ,got here earlier than planed,did a great job Keith ,thank you young man.

- Mike Storer

Keith arrived on time after calling. He looked the door and opener over and told me what the problem was and how he proposed fixing it. He gave me three options. I took the middle one. He went right to work and was very quick and efficient. I would highly recommend your company.

- John Roush

Very professional although a little expensive.

- Terry Eastman

I had used your service before and was satisfied with the out come. Kieth was very professional and courteous. The one problem I have is he damaged the ceiling in the garage and didn't tell me. I found it after he had left. Do you repair damages? Other then that he did a wonderful job and if I would need any repairs again I would give you a call.

- Carole Biscoe

On Tuesday Jan. 11th the tension spring broke on our garage door. I called Precision to find out about fixing the door. I spoke to a woman to schedule an appointment. I gave her all the specs. on our spring including model number and asked if they had it in stock. She told me she spoke to a manager and said to me there would not be a problem that they had it. I also was concerned about a technician coming into our house with all this covid spiking. I asked to have him wear a mask. Again, she said not a problem, that he will wear a mask and use hand sanitizer and keep six feet from us. The next day the technician arrived without a mask. My husband asked if he had a mask and he said I think I might have one in the truck. We then offered him one and asked him to wear it. We both were wearing mask. I asked him to wear the mask and he seemed very put out to wear it, not courteous about it. He then went to look at the garage door and said he could not fix it as there was not any new parts for it, which was the complete opposite of what I was told on the phone. He stated he could replace with a new spring assembly for $1000.00 and $100.00 for an upgrade to 7-year warrantee. We had no choice but to go ahead and get the door fixed. So now our bill went from $400.00 to $1100.00. If I had known they could not fix it after the manager said no problem, I would have called another company. As far as we are concerned Precision does not have any integrity and we would not recommend to any of our friends or neighbors. Unfortunately, we paid for a warranty and if we have a problem, we will have to deal with you again. Judith Kline

- Ken Lubecki and Judith Kline

Thank you for taking the time to speak with me today regarding your experience. We are thankful you gave us the opportunity to make this right. Please do not hesitate to contact me for any other concerns you may have :)

I cannot think of a better group of people to deal with. I'm sure they have weekly meetings about how to make mad customers smile. LOL They're prompt, professional, and pleasant. What more can one ask for?

- Cherice Witter

Precision door has been great to work with. They are professional and always on time. Our technician Keith was great. He explained everything and was in and out promptly.

- Josh Ellis

rep was excellent

- Matt Carroll

This is the second time I have used them and again couldn’t be more pleased with the results. The service man was the same one as before and he is really good to deal with. He listens to what you have to say and gives answers to your questions. He is okay with watching him do the work. The whole experience is great.

- Nancy j Berghammer

My husband has always handled things going wrong with our home. He recently passed away and my garage door stopped working correctly. We had used Precision Door before and were very happy. I called in the morning and someone was here by 3:00 pm. The technician was very helpful and pleasant. I will always recommend Precision Door to anyone who needs a repair or a new door.

- Jean Williams

Excellent same day service. Technician was a pleasure to deal with and explained and showed me everything he was doing.

- Fernando Gallo

Keith did an excellent job of explaining the issue and offering multiple solution options. Great service!

- Jeffrey VanderHeide

Precision has been our choice since we've owned our home. Lift Master Sensors had to be replaced. Anytime we've experience problems with our garage door we never had to wait, Precision always comes at a reasonable time never having us wait all day for services to be render. The technicians are very well experience and courteous. The Technician completed an evaluation on our garage door and provided us with recommendations to keep our garage door operable. Thank you Precision.

- Charles Seay

Thank you Precision! Springs were replaced under warranty. Keith was great and I have no worries. Priceless.

- Lisa Gingola

Great service,highly recommend them

- Herb Kennedy

We had a power outage that caused a malfunction of the system. I called at noontime and despite the late hour, a tech was able to come by within four hours. As a repeat customer, I would not call anyone else. My problem was fixed directly. The tech knew what he was doing and fixed the problem on the first try.

- Philip Foley

The repair man was on time, the cost of the repairs was higher than I thought they would be, however, the repairs were done quickly and with much satisfaction. The repair man was very nice to deal with.

- Nancy j Berghammer

Very professional, timely, knowledgeable, and helpful. Great Job!

- Jay Wessels

When the tech arrived, everything was working for some reason. Since there was still a service call charge, he took the time to look at a few potential issues and advised me what courses of action I may consider taking to minimize future issues. He also showed me how to ensure my safety eyes were aligned and working properly. All of this was not required nor expected.

- Frank Williams

Keith represents your company very well. Professional and polite. Thanks.

- John Valentine

They cane the day I called. The technician Keith did a great job assessing the status of my garage door, motor, springs, etc. He provided and explained my various options. The repair/installation was quick and efficient. I would recommend Precision.

- Joe Sarra

Great repair done. Price was reasonable.

- Dale Eckholom

Cons: There is no pricing on the website. When you call in the ladies know very little about the garage door openers and again will give no pricing. Pros: Called and came early on the day scheduled. No high pressure sales at all from my tech Kevin A. Kevin was very good explaining my options from repairing my older unit and replacement units that meet my needs. He had everything on the truck to complete my install there on the spot in a very timely manor. Prices were very fair for the quality and warranty they offer. I would highly recommend Precision to anybody and ask for Kevin A as your tech.

- Stefan Sommers

Was walking my dog and saw the Precision Truck coming down the street and waved at him and pointed to the house. He pulled up and waited till I finished the walk. He had called that he was coming but I was out with dog so didn't get the call. :-) He said that he was going to inspect the door and its operation before discussing repair. He did a thorough inspection and went over every part of the system and repair costs. When he finished, I said ok let's get started. He said it would take about two hours. It did take two hours to get everything fixed and swept out the garage too. Went over the repairs and showed me how well the door worked now. Signed the bill and told him if any problems in future -want him to take care of them.

- Robert Safransky

Very professional proficient and fast, great technician. I feel as though I could advertise for your firm. Many yrs ago I had privilege to work for and meet Bill Marriot. He took time to visit his hotel in Maui Hi. And spoke these words to his employees". It's only because of you folks( employees) that we have the highest ratings in hotel business, thank you all and please no matter what capacity you work- always take the time to act on my behalf when it comes to customer service". Rest assured that the technician that serviced me , represented your firm 100%

- Judy Carnevale

Keith gave five star service all around. On time, friendly, knowledgeable. Keith connected my car home link service to the garage opener unit and also linked a new hand held unit. Cleaned up after he was finished working. Cannot say enough about his work or more importantly his friendliness. Because of Keith service I would recommend Precision Garage service to any one that needs repairs or replacement. Great job! Keith

- Jerry Hobson

Today my 2 Car garage door torsion cable system broke. I called for Precision for help. Within 1 hour a repair tech drove up. Keith accessed the problem and soon had it fixed. Precision service is the best! Thank you!

- Logan Westerfield