About Chad
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Reviews for Chad Pappas
Kristy Hay
I contacted Precision Garage Door when my garage door would neither stay closed nor open properly. Having never needed garage door repairs before, I chose them based on their strong Google reviews. They were very responsive and scheduled service for the next day. The technician was professional, explained the motor options, and I approved the repair based on the quoted price, trusting it was a fair solution. Afterward, I researched comparable garage door opener systems and found that the roughly $1,600 I paid for the motor and installation was significantly higher than many similar options. Because I was unfamiliar with garage door repairs, I relied on the technician’s recommendations and did not realize how expensive the selected option was. While I appreciated the prompt service and professionalism, I was disappointed with the overall value. I encourage future customers to research pricing, ask about alternatives, and obtain multiple quotes before making a decision. UPDATE (5/12/2026) After posting my original review, the branch manager, Bill, personally reached out to discuss my concerns. We had a very productive conversation, and I appreciated the time he took to listen and better understand my perspective. My frustration was never with the quality of the work or the professionalism of the technician. Rather, as someone unfamiliar with garage door repairs, I felt I did not fully understand the range of options available and only later realized that I had selected one of the more expensive solutions. Bill took the time to explain the differences between the available products and acknowledged my concerns. Most importantly, Precision stood behind its commitment to customer satisfaction and worked with me to reach a resolution that I felt was fair. While I still encourage customers to ask questions and understand all available options before making a decision, I am very appreciative of the way Precision handled my concerns. Their responsiveness, professionalism, and willingness to make things right have left me with a much more positive impression of the company.
Service: General repairs & installation
jerry davol
Excellent service, Excellent company!
Service: General repairs & installation
Kathy Chatham
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I highly recommend Precision Garage Door Everyone from customer service who scheduled the service, technician who did the repair are so friendly, knowledgeable and professional. Plus the two times I needed help they were able to service me within hours. If you are looking for a garage door company CALL Them! you won’t be disappointed.
Service: Garage Door Repair
Paul Paquette
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Chad did a super job "freeing" my Toyota from captivity after the mainspring failed. He also diagnosed shaft and bearing issues, which required replacement. All accomplished while the whale 4Runner occupied all of the space in the garage. Superb service, once again, from Precision.
Service: Broken Garage Door Spring Repair
Product: Springs
Jim Duncan
Very professional and he did good work
Service: Garage door consultation
William Burnside
Chad deserves 10 stars. None better...clone him.
Service: General repairs & installation
Heide Rand
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My technician was on time, polite and explained the details of what was wrong with my current garage door system. The new one works great, but I am not entirely happy with how the purchase was handled. Once it was confirmed I needed a new door, I was given a price that seemed high, then there were add-ons. I take responsibility for not asking if there was another choice for the equipment. Unfortunately I was distracted with a work issue and I should have asked. Clearly I was only presented with the hight end version - only one option! I did not even know it had a camera, which I find totally unnecessary. For anyone else making a purchase, ask what all the choices and options are.
Service: Garage Door Opener Install
Product: Garage Door Opener
Edna Clifton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
All of the staff from the schedulers to the technicians are friendly and helpful. They are on time and let you know when they are headed your way. The technician was thorough and double checked everything. Love this company.
Service: Garage Door Opener Repair
Mary Dickman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Your serviceman is an asset to your company and I give him an A+
Service: Garage Door Repair
Gus Hunter
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
we have used precision door over the last 3 to 4 years consistently and they’ve always done a wonderful job. This time Chad looked over our doors and recommended the appropriate repairs and did an excellent job fulfilling our needs.
Service: Garage Door Repair
Product: Rollers
Dana Ganss
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The tech, Chad, was professional, polite and efficient during the visit. He replaced all the rollers and went through the whole door in the inspection. I am pleased with the service. Good job, thank you.
Service: Garage Door Repair
Product: Rollers
Pam Harper
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
When I returned home from evacuating from Milton, my garage door was not working properly. I called Precision because they were the ones that installed it in 2014. Unfortunately, the opener was bad due to the power surge after the storm. The technician was able to replace it. He explained everything about the opener and even told me about the app for my phone. I am extremely satisfied with the work and will always recommend Precision to friends and family.
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
License
License #CRC-1329612